Ben Weiss

Here's the Coronavirus-Inspired Recovery Lesson Your Addiction Treatment Program Should be Teaching Now

These strange times offer the recovery community new ways to explore fundamental lessons in acceptance, service, support, and selflessness.

Here's All the 2020 Addiction Treatment Industry Events That Have Been Cancelled So Far

The addiction treatment community attends many conferences every year, but 2020 is looking to be a little different as some major events have been cancelled, postponed, or moved online in response to the COVID-19 pandemic.

5 Ways Your Addiction Treatment Center Needs to Respond to COVID-19

With the COVID-19 pandemic sweeping the United States—and the rest of the world—it’s time to evaluate your addiction treatment center’s emergency response to the public health crisis.

Get Paid: The Right Way to Shave Down Net Days in A/R at Your Addiction Treatment Center

Your addiction treatment center is only as healthy as its revenue cycle management. At the heart of the revenue cycle is the “Net Days in Accounts Receivable” performance indicator, which—in an ideal world—should be no more than 30 days. The faster you get paid, the easier it is to support a strong cash flow and avoid racking up bad debt.

How to Get the Top 10 Insurance Companies to Cover Care for Your Patients

Working with the top insurance providers in the country is an important part of running an addiction treatment business. Each company handles their billing differently. 

Slowly building relationships with employees at each company over time is the “gold standard” approach for managing tricky claims and other sticky billing issues with the top 10 insurance companies for addiction treatment. 

Should Your Addiction Treatment Center Accept Public Payers like Medicaid and Medicare?

About 12% of patients with Medicaid insurance have a substance abuse problem. 

If your center isn’t accepting public payer plans—like Medicaid and Medicare—then you’re missing out on a massive pool of potential patients. Still, many centers decide to pass on public payer insurance and only accept private insurance and self-pay patients—and for good reason. 

Is Your Addiction Treatment Organization Spending Too Much Money on Collections?

Like the old saying goes: “you’ve got to spend money to make money.” 

No where is that more true than with addiction treatment billing and collections. 

What You Need to Know About ICD-10 Codes for Addiction Treatment Billing

Getting patients sober is a challenging job. Billing for that job is sometimes even harder. Sometimes it feels like the system is designed to be confusing. There are so many codes and one simple error can completely throw off an entire revenue cycle. Understanding how the different types of codes interact with one another is critical to billing success. 

Top 5 Reasons Why Most Addiction Treatment EHR Implementations Fail

Implementing a new EHR can feel like a daunting project.

When it goes right, implementing a new EHR can save your organization time and money while improving the quality of care you deliver to patients. When it goes wrong—look out! Your revenue cycle, productivity, and patient care all take a significant hit.

The 5 Big KPIs You Need to be Tracking For Addiction Treatment Billing

Being able to “take the temperature” of your revenue cycle is an important piece of running an efficient addiction treatment billing program. Key Performance Indicators (KPIs) help you track how your organization is doing from month-to-month, quarter-to-quarter, or year-to-year.

How to Get an Addiction Treatment Center Licensed in Your State—PART 2

In Part 1 of this series, we covered how to get an addiction treatment center licensed in California, Arizona, Kentucky, Maine, North Dakota, Montana, Wisconsin, and West Virginia. Be sure to check out that post if you are looking for how to get your center’s launch off to the right start in those states.

How Verification of Benefits (VOBs) Can Make or Break Your Addiction Treatment Center

“Playing nice” with insurance companies is one of your most important jobs as an addiction treatment provider. Organizations that master the art of interacting with insurance providers reap major rewards in terms of happy patients, strong revenue cycles, confident clinicians, and flawless documentation. Organizations that struggle with “insurance speak” grapple with angry patients, poor cash flow, unmet patient responsibility payments, and wary clinical staff.

How to Get an Addiction Treatment or Behavioral Health Center Licensed in Your State—Part 1

With the opioid crisis still grinding along, now is a great time to open an addiction treatment center. But navigating the licensing requirements of each state is tricky—they are all different and each plays by its own rules. Because there are no federal guidelines for addiction treatment center licensure, every state’s regulatory body is unique. 

Stop Struggling With Addiction Treatment Utilization Reviews in 4 Easy Steps 

Getting insurance companies to fairly reimburse for services rendered is one of the biggest struggles for many addiction treatment providers today. Between an initial verification of benefits, pre-authorizations, concurrent reviews, and even retrospective reviews, it’s easy to get lost in the insurance authorization labyrinth and spend a lot of your organization's time (and money!) fighting with insurance companies.

BehaveHealth Bridge: Introducing our Latest Smart Software for Treatment Center Admissions

We hear it from our clients all the time: treating patients for SUD is easy, but getting patients into treatment is hard.

For many of the providers we work with, filling beds and keeping them filled seems to be taking more and more staff time, slowly cutting into their businesses’ bottom line. That’s why we created BehaveHealth Bridge—a platform to help you connect with new clients.

3 Ways Your Behavioral Health EHR is Slowly Driving Your Team Crazy

How does your team feel about your EHR?

When you ask for feedback, do you hear buzzy praise or stifled groans?

If it’s the latter, you’re not alone. EHRs are tools. They’re supposed to work for your team, but many providers feel their EHR is the enemy.