Client Relationship Management
We built a CRM system directly into our software platform, giving you everything you need all in one place
Admissions & Intake
Admit & Intake New Patients
Tools & Workflows
New Patient Application
Our admissions application webform is the easiest way for a new patient to request admission to your program.
Verification of Benefits
Instantly request a verification of benefits (VOB) for any new patient application. Our proprietary VOB process delivers exceptional detail and leads to better billing outcomes.
Manage Patient Leads
Track each new patient lead in our CRM to keep your beds filled and ensure maximum occupancy.
Online Payment Collections
Collect upfront fees, due at the start of treatment, through our online payment processor. This reduces your financial risk and streamlines the patient intake process.
Track Referral Sources
Manage your referral relationships with organizations and community contacts in our CRM. Determine your most effective referral channels using our data analytics.
Manage Insurance Networks
Managing relations with insurance companies can be challenging. As a trusted partner, we help you navigate the insurance maze.
Patient Portal
Integrated Patient CHECK-IN & Check-OUT Automates Accountability
Patients Can view their Schedule to improve Attendance
Patient Engagement
Tools & Workflows
Tasks & Accountability
Keep your patients on track and accountable by assigning tasks.
Community Organizations
Connect patients to organizations and contacts in your community
Contacts & Communications
Share selected contacts with patients through the portal
Scheduling & Attendance
Automatically text your patients to remind them of their commitments
Progress & Outcomes
Integrated progress and outcome measures produce research data for your team and insurance companies
Treatment Plans
We enable shared decision making and empower patients to take charge of their own recovery
Keep your patients organized, hold them accountable, and track Progress.
Alumni Relations
Alumni Program & Outcome Tracking
Tools & Workflows
Discharge Planning
Collaborate with patients to create discharge plans. Information is updated automatically through the portal to measure plan effectiveness.
Alumni Portal
Upon discharge, a patient profile transitions to an alumnus profile. This enables your facility to stay engaged with your alumni and track outcome data.
Recovery Resources
Patient recovery depends on a strong support network. Maintain a database of local employers, religious organizations, and support groups in our CRM.
Recovery Navigation
Guide patient recovery by connecting patients with local recovery resources. A roadmap to recovery is the first step to a successful outcome.
Outcome Tracking
Our platform automatically compiles outcome data using clinical research measures. We provide benchmark data so you can compare your quality and improve treatment.
Relapse Intervention
Patients can follow their discharge plan through the portal. Portal activity data helps us to predict relapse and alert your care team for intervention.
Readmission
If a readmission is required, a new episode of care can quickly be created. Previous information from prior episodes of care can also be viewed.