Denials:  The bane of every treatment center’s existence

Let’s face it, denials may be the absolute worst thing to find in the mail, especially if you’ve just opened.  It is discouraging and disheartening to find out you won’t be paid for someone’s treatment; even if it is only one date of service.

Verification of Benefits 101: who, what, where, when and why?

A verification of benefits is the first vital piece of admitting a patient to your facility.  If they don’t have benefits for the treatment they receive, there will be no reimbursement. There are a number of things that can be found out on a verification call; information about patient responsibility, what services are covered, etc.

To be in-network or not to be?

To be in-network or not to be?  This is a question for which many behavioral healthcare facilities struggle to find an answer.  There are so many things to consider before signing any contract, but it can be difficult to know what those things are.  Ultimately, it comes down to the choice of the facility decision-makers, but there are a few things to consider during the process of making a decision.